The Ejari certificate is the official document that proves your Dubai tenancy contract is registered with the Dubai Land Department. DEWA asks for it when you connect utilities, banks and government offices ask for it during visa and sponsorship paperwork, and landlords sometimes ask for it during renewals. The good news: how to download an Ejari certificate is one of the simplest tasks in the whole Ejari process — you can do it from your phone in a few minutes, for free.
This guide shows you exactly how to download your Ejari certificate through the official Dubai apps, what to do if the app route does not work for you, what the certificate contains, and when you actually need it. No typing centre visit required.
Quick Answer
To download your Ejari certificate, open the Dubai REST app (or the DubaiNow app), log in with your UAE PASS, find your registered tenancy contract, and choose the option to download or print the Ejari certificate — usually shown as “Print Contract” or a download icon. The certificate is generated as a PDF with your Ejari number, contract dates, property details, and a verification barcode. The download is free, and you can repeat it whenever you need a fresh copy.
What an Ejari Certificate Looks Like
The Ejari certificate is a one- or two-page PDF issued by the Dubai Land Department. It is the formal, printable version of your registered tenancy contract and typically includes:
- Ejari number: the unique registration number of your contract.
- Tenant and landlord details: names (and sometimes Emirates ID or trade licence references) as recorded at registration.
- Property details: unit number, building name, and area.
- Contract period: the registered start and end dates of the tenancy.
- Rent details: the annual rent amount and payment schedule as registered.
- Barcode/QR code: used by authorities and service providers to verify the document’s authenticity.
This is the document DEWA, visa offices, and other authorities mean when they ask for “proof of Ejari.” A scan or printout of the PDF is normally accepted — you do not need a stamped original for most purposes.
How to Download an Ejari Certificate From the Dubai REST App
The Dubai REST app (Real Estate Self Transaction) is the Land Department’s own app and the most reliable route to your certificate. The whole process takes about five minutes:
- Download and open the Dubai REST app, then log in with your UAE PASS.
- Navigate to the Ejari section or your portfolio of registered contracts.
- Select the tenancy contract for the property you need the certificate for.
- Look for a Download, Print Contract, or similar option on the contract details screen.
- The certificate opens as a PDF. Save it to your phone or share it to your email/cloud storage.
Save the PDF somewhere you will find it again — emailing it to yourself is a simple backup. You can re-download it any number of times, so there is no need to worry about losing it.
How to Download It From the DubaiNow App
If you already use DubaiNow for other government services, you can get your certificate there too:
- Open DubaiNow and sign in with your UAE PASS.
- Go to the Ejari services section.
- Select your tenancy contract from the list.
- Choose the download or print option to generate the certificate PDF.
Both apps draw from the same Land Department database, so the certificate is identical whichever route you take. If one app is glitching or under maintenance, simply try the other.
Getting a Copy Without the Apps
Not everyone has a UAE PASS set up yet. If that is you, there are two fallbacks:
Visit an Ejari service centre
Any licensed Ejari typing centre or Dubai Land Department service centre can print your certificate for you. Bring your Emirates ID and, if you have it, your Ejari number or a copy of your tenancy contract. The centre will pull up your record and print the certificate. Some centres charge a small printing or service fee — ask the price before they start.
Ask the party that registered your contract
Your landlord, the property management company, or the typing centre that registered your contract usually keeps a copy of the certificate. They can usually re-send it by email or WhatsApp. If you do not have a UAE PASS yet, this is often the fastest route — though setting up your UAE PASS is still worth doing for the long term.
When You Need the Ejari Certificate
Keep your certificate ready for these common situations:
- DEWA connection or transfer: activating or moving electricity and water service almost always requires the Ejari certificate. The full process is covered in our UAE utility connection requirements guide.
- Residence visa renewal: proving your address during visa applications.
- Family sponsorship: sponsoring a spouse or children requires a registered tenancy in the sponsor’s name.
- Ejari renewal: you will need the old certificate when renewing your Ejari for the next tenancy term.
- Disputes: the certificate is a key document if you ever need to prove the registered terms of your tenancy — see the rental dispute documents checklist for the complete set.
Because so many processes ask for it, it is sensible to download a fresh copy before starting any major paperwork rather than relying on a year-old file — the details should be identical, but a fresh download guarantees you have the current record.
Troubleshooting Common Problems
The contract does not appear in the app
This usually means the contract was registered under slightly different details — a different spelling of your name, or an old passport number instead of your Emirates ID. First, check that you are logged in with the UAE PASS linked to the Emirates ID used at registration. If it still does not appear, follow the steps in how to check Ejari status and contact the party that registered your contract.
The download button does nothing
App glitches happen. Try updating the app to the latest version, switching between Dubai REST and DubaiNow, or downloading over a different connection (Wi-Fi instead of mobile data, or vice versa). If it still fails, the service-centre fallback always works.
The certificate shows wrong details
Compare the certificate against your signed tenancy contract. If the dates, rent amount, or property details differ, the registration needs correcting — ask whoever registered the contract to fix it through the Ejari system, or visit the Land Department. Do not use a wrong certificate for official paperwork; authorities compare it against their own records and mismatches cause delays.
You need the certificate but your contract has expired
Expired contracts are usually still viewable in the apps, and you can normally still download the certificate for the expired term. If you have moved on, getting a rental clearance from your old landlord and registering your new contract are the priorities.
Storing Your Certificate Safely
The certificate is a small file but an important one. A simple system works well:
- Keep the PDF in a dedicated tenancy folder on your phone or cloud storage, alongside your signed contract and payment receipts.
- Email yourself a copy so it survives a lost or broken phone.
- Name the file clearly — for example, Ejari-certificate-2026-Villa-12.pdf — so you can find it in a search.
- Download a fresh copy after every renewal, since the Ejari number and dates change each term.
Our guide on what documents tenants should keep lays out a complete filing system for renters, and the certificate is one of its core pieces. For the documents you needed to register in the first place, see documents required for Ejari registration — useful if you are about to register a new contract.
Frequently Asked Questions (FAQs)
Is downloading the Ejari certificate free?
Yes — downloading the certificate through the Dubai REST or DubaiNow apps is free, and you can download it as many times as you need. Service centres may charge a small fee if you ask them to print it for you.
Can my landlord download the certificate for me?
Landlords can see their own registered contracts, but the certificate tied to your tenancy is normally accessed through your own account. In practice, the typing centre or management company that registered the contract usually keeps a copy and can send it to you — just ask.
Is the downloaded PDF accepted everywhere?
For the vast majority of purposes — DEWA, visa offices, banks — yes. The PDF carries the Land Department’s barcode/QR code, which is what verifiers check. If an office ever insists on a stamped original, a service centre can provide one.
How long does it take after registration for the certificate to be available?
Usually the same day the contract is registered, sometimes within a few hours. If it has been more than a couple of working days, check with the party that submitted the registration.
Can I download certificates for contracts from previous years?
Older registered contracts typically remain visible in your app history, so you can usually download their certificates too. Very old records may require a visit to a service centre.
What if I lost my Ejari number?
You do not need the number to download the certificate — logging in with your UAE PASS shows all contracts registered under your name, and the certificate itself displays the Ejari number. So downloading the certificate is actually the easiest way to recover a lost Ejari number.
The Bottom Line
Downloading your Ejari certificate is free, quick, and repeatable: log in to the Dubai REST or DubaiNow app with your UAE PASS, open your tenancy contract, and save the PDF. Keep a current copy filed with your other tenancy documents, refresh it after every renewal, and always compare it against your signed contract the first time you download it. For anything the apps cannot handle, a service centre with your Emirates ID is the reliable fallback.
Last Updated: 8 October 2026
About the author: Zaviyar Sultan is a UAE-focused writer at Asandada24, covering driving, visas, banking, insurance and everyday UAE life. His guides are researched from official UAE government and regulator sources and updated regularly.
Asandada24 is an independent informational website, not affiliated with the UAE government or any agency mentioned; content is general information only, not legal, immigration or financial advice; verify critical details with official sources before acting.