When you rent a property in Dubai, your tenancy contract must be registered with Ejari, the Dubai Land Department‘s tenancy registration system. But registration is not the end of the story: contracts get cancelled, renewed, or occasionally registered incorrectly, and any mistake can block services like DEWA activation or visa renewals. That is why knowing how to check Ejari status is one of the most useful small skills a Dubai tenant can have.
This guide walks you through every way to look up your Ejari status in Dubai — online through the official apps, in person at a service centre, and over the phone — plus how to read the result and what to do if something looks wrong. The checks are free and take only a few minutes once you have your documents ready.
Quick Answer
To check your Ejari status in Dubai, open the Dubai REST app (or the DubaiNow app), log in with your UAE PASS, and look up your registered tenancy contract under your Ejari portfolio. The status will show whether the contract is active, expired, or cancelled, along with its start and end dates and the Ejari number. You can also check in person at any Ejari service centre or typing centre with your Emirates ID, or call the Dubai Land Department on 800 4488.
What “Ejari Status” Actually Tells You
Your Ejari status is simply the current state of your registered tenancy contract in the Dubai Land Department’s database. It is not just a “yes/no” answer — it includes several pieces of information that matter to you as a tenant:
- Contract state: active, expired, cancelled, or pending — the single most important field.
- Ejari number: the unique registration number assigned when the contract was registered.
- Contract period: the official start and end dates of the tenancy as recorded by the Land Department.
- Property details: the unit number, building, and area the contract covers.
- Registered parties: the landlord’s and tenant’s names as recorded at registration.
Government services and banks treat this record as the authoritative proof of your tenancy. If the status shows your contract as expired when you are actually living in the flat, services like DEWA may refuse to transfer the connection, and residence visa applications that need tenancy proof can stall. That is why it is worth checking the status after registering a new contract, after any renewal, and before major paperwork such as sponsoring family members.
How to Check Ejari Status Online
Dubai offers two official apps for looking up your Ejari status. Both are free and use your UAE PASS for login, so you do not need a separate account for either.
Option 1: The Dubai REST App
Dubai REST (Real Estate Self Transaction) is the Dubai Land Department’s official app, and it is the most direct place to manage everything about your registered tenancy.
- Download the Dubai REST app from your phone’s app store and open it.
- Log in using your UAE PASS (the same digital identity you use for government services).
- Go to the Ejari section or your personal portfolio — the exact menu label may vary by app version.
- Select Manage Ejari Contracts or a similarly named option.
- Your registered contracts will be listed. Tap the one for your current property to see its full status: active, expired, or cancelled, with the contract dates and Ejari number.
If you hold more than one contract (for example, a main residence and a shop), all of them appear here, so make sure you are looking at the right property by checking the unit number and area.
Option 2: The DubaiNow App
DubaiNow is the city’s unified government services app and also pulls your Ejari records from the Land Department’s system.
- Open DubaiNow and sign in with your UAE PASS.
- Search for or navigate to the Ejari services section.
- Choose the option to view or manage your registered tenancy contracts.
- Your contract list will appear with its current status for each one.
Both apps read from the same Land Department database, so whichever you use, the result should be identical. If the two ever disagree, treat the Dubai REST app’s result as the more authoritative one and follow up with the Land Department.
Option 3: Visit an Ejari Service Centre
If you are not comfortable with the apps, or you do not have a UAE PASS yet, any licensed Ejari typing centre or Dubai Land Department service centre can check your status for you. Bring your original Emirates ID and, if possible, your Ejari number or tenancy contract. The staff can look up your record on the spot. There is normally no charge for a simple status lookup, though some centres may charge a small service fee for printed documents — ask before you commit.
Option 4: Call the Dubai Land Department
You can also call the Land Department’s helpline on 800 4488 and ask them to confirm your Ejari status. Have your Ejari number or Emirates ID ready, because the agent will need to verify your identity before discussing your record.
What You Need Before You Start
Checking your status goes smoothly if you have these to hand:
- UAE PASS account — required for both apps. If you have not set it up, you can register using your Emirates ID.
- Emirates ID — for identity verification at service centres and on phone calls.
- Ejari number — the registration number from your Ejari certificate or tenancy contract. Helpful, though the apps will usually find your contracts automatically once you log in.
- Tenancy contract copy — useful if you need to compare what you signed with what is registered.
If you are missing some of these documents, our guide on what documents tenants should keep explains how to rebuild a complete tenancy file.
How to Read Your Ejari Status
Once your contract appears in the app, here is how to interpret what you see:
| Status | What it means |
|---|---|
| Active | The contract is currently registered and valid. This is what you want to see. |
| Expired | The contract’s end date has passed and it has not been renewed. If you are still living in the property, a renewal is overdue. |
| Cancelled | The registration has been cancelled in the system. This sometimes happens in error — for example, when a landlord’s management company cancels and re-registers a contract during renewal. |
| Pending | The registration request has been submitted but not yet approved. Check again in a day or two. |
Pay special attention to the contract dates. The most common error tenants find is a wrong end date — for example, the contract was signed for a year starting in March but the system shows it ending in December. This kind of mismatch is exactly what causes problems with DEWA and visa paperwork later, so compare the dates against your signed contract carefully.
How Often Should You Check?
You do not need to check your Ejari status every week, but there are four moments when it is genuinely worth doing:
- Right after registration: confirm a newly registered contract appears correctly — this is part of understanding how Ejari registration works in the first place.
- After renewal: make sure the renewed contract replaced the old one instead of sitting alongside it as a duplicate.
- Before DEWA or utility changes: utilities typically require an active Ejari, so check before you start a connection or disconnection request.
- Before visa or sponsorship paperwork: residence visa renewals and family sponsorship applications need an active tenancy, and a wrongly cancelled contract can delay everything.
If you keep your tenancy paperwork organised, these checks take under five minutes.
What to Do If Your Status Is Wrong
Finding a mistake in your Ejari status is more common than most tenants expect. Here is how to handle it:
1. Gather your evidence
Pull together your signed tenancy contract, your Ejari certificate from registration, your Emirates ID, and rent payment receipts. These prove what the record should say.
2. Contact whoever registered the contract
Most contracts are registered by the landlord, the property management company, or a typing centre. Contact them first and ask them to correct the registration — they can usually fix errors through the same portal they used to register it.
3. Escalate to the Land Department
If the registering party will not or cannot fix it, visit a Dubai Land Department service centre with your documents, or call 800 4488. The department can investigate and amend the record.
4. Keep a record of the correction
Once the status is fixed, check it again yourself in the app and keep a copy of the corrected Ejari certificate. If the error ever resurfaces, you will have proof it was resolved.
Serious registration disputes can overlap with tenancy disagreements. If a status problem is part of a bigger conflict with your landlord, read how to resolve a rental dispute before it escalates.
Ejari Status and Other Dubai Services
Your Ejari status is not just a record for its own sake — it feeds into other processes that tenants deal with regularly:
- DEWA: connecting or transferring electricity and water typically requires an active Ejari for the property. See the UAE utility connection requirements for the full checklist.
- Residence visas: renewing your own visa or sponsoring family members usually requires a registered tenancy in your name.
- Renewing Ejari: you cannot properly renew a contract the system thinks is cancelled — the record must be corrected first. The process is covered in how to renew Ejari.
- Renting your next property: knowing your current contract’s recorded end date helps you plan moves without overlap or gaps, as explained in the Dubai rental market guide for tenants.
Frequently Asked Questions (FAQs)
Is checking my Ejari status free?
Yes. Looking up your status in the Dubai REST or DubaiNow apps costs nothing. Service centres typically do not charge for a simple lookup either, though some may charge for printing certificates — ask in advance.
Can I check someone else’s Ejari status?
No. You can only view contracts registered under your own name, because access is tied to your UAE PASS or Emirates ID. Landlords see their own properties; tenants see their own contracts.
My contract is active but DEWA says there is no Ejari. What is wrong?
This usually means the property details do not match between systems — for example, a wrong unit number or building name at registration. Check the property details on your Ejari record against your DEWA account and ask the registering party to correct any mismatch.
How long after registration does the status appear?
Registration is usually reflected in the system the same day, sometimes within a few hours. If a contract registered more than a couple of working days ago still does not appear, contact the typing centre or party that submitted it.
Can I check Ejari status without a UAE PASS?
Yes — visit an Ejari service centre in person with your Emirates ID, or call the Dubai Land Department on 800 4488. The apps are the fastest route, but they are not the only one.
What if my old contract still shows as active after I moved out?
Your old contract should have been cancelled when your tenancy ended. If it still shows as active, contact your former landlord or their management company and ask them to cancel the registration. An uncancelled old contract can interfere with registering a new one.
The Bottom Line
Checking your Ejari status is a free, five-minute task that can save you from much bigger headaches with utilities, visas, and renewals. Log in to the Dubai REST or DubaiNow app with your UAE PASS, confirm your contract shows as active with the correct dates and property details, and do it again after every registration or renewal. If anything looks wrong, get it corrected before you need the record for something important — prevention is far easier than untangling a blocked DEWA transfer at the last minute.
Last Updated: 8 October 2026
About the author: Zaviyar Sultan is a UAE-focused writer at Asandada24, covering driving, visas, banking, insurance and everyday UAE life. His guides are researched from official UAE government and regulator sources and updated regularly.
Asandada24 is an independent informational website, not affiliated with the UAE government or any agency mentioned; content is general information only, not legal, immigration or financial advice; verify critical details with official sources before acting.