Paxi Frequently Asked Questions

Paxi is now getting popular all over South Africa not only for their fast delivery but also for safe delivery, tracking parcels digitally, and best customer support, and now there are more than 2800 Paxi points in South Africa.

To track your Paxi courier package, just put the Paxi tracking number in the navigate tracking tool, and you will get the latest update on your parcel.

No, Paxi doesn’t provide Cash on Delivery services.

Paxi typically takes one to three working days to deliver your parcel domestically. 

Parcel rates depend on the weight, origin, destination of the parcel, and package dimensions/ size. Since there are no constant rates, it is better to inquire at the nearest branch.

Now, the recipient can claim the funds at any of our branches or partner remittance centers.

Paxi has a 13 digits tracking number.

If you lost the tracking number, contact us immediately because there is no way of tracking the package without a tracking number.

A frequently asked question is how many days it takes Paxi to deliver your parcel. The short answer is- it depends on the receiver’s destination.

Paxi courier provides two kinds of packages, small bags and large bags packages. If you want to find out how much it can cost to send a package from your place to its destination, we have put together some useful information. Please navigate to the appropriate page using the links below: