If you rent a home or office in Dubai, the Ejari certificate is the one document that proves your tenancy contract is officially registered with the Dubai Land Department. You need it to set up utilities, sponsor a family residence visa, open a bank account and plenty of other everyday tasks. So knowing exactly how to get an Ejari copy matters for every tenant in Dubai. The good news is that once your contract is registered, getting a copy of the Ejari certificate is straightforward, and there are several ways to do it depending on what you have and where your contract was registered.
This guide covers every method to download or print your Ejari certificate, what you need before you start, what to do if the details are wrong, and answers to the questions tenants ask most often.
Quick Answer
To get an Ejari copy, log in to the Dubai Land Department website or mobile app with your UAE Pass, open your registered tenancy contracts, and download the official Ejari certificate as a PDF. If your contract was registered through a typing centre or the Ejari app, you can also get the copy from the centre that registered it, from the Dubai REST app, or by asking your landlord or property management company to share the registered certificate.
What Is an Ejari Copy, and When Do You Need One?
An Ejari copy is a printed or digital version of your Ejari tenancy contract registration certificate. It shows the contract number, the property details, the tenant and landlord information, the annual rent and the contract period, along with the official Dubai Land Department registration details. It is not just a private agreement between you and your landlord — it is the government record that your tenancy exists.
Most tenants first need an Ejari copy when they arrange utility connections. DEWA in Dubai generally asks for the Ejari certificate before activating water and electricity. You will also need it when applying for or renewing a family residence visa, because immigration checks that the tenancy is registered. Banks may ask for it when you open an account or update your address, and it is commonly required for driving licence applications, school registrations and sponsor formalities at work.
If you are new to renting in Dubai, start with our Dubai Ejari registration guide to understand how the certificate is created before you try to get a copy of it.
What You Need Before Getting Your Ejari Copy
Getting a copy is simple, but you need a few things in hand first:
- A registered contract. Your tenancy contract must already be registered in the Ejari system. If it was never registered, there is nothing to download yet — registration must come first.
- Your Ejari number (helpful but not always essential). This is the unique contract number on the certificate. If you don’t know it, you can search by your Emirates ID or by the tenancy contract number in most portals.
- A UAE Pass login. The Dubai Land Department portal and the Dubai REST app use UAE Pass for secure login. Set this up in advance if you haven’t already.
- Basic contract details. The property address, the landlord’s name or trade licence number, and the contract start date can help you find the right record if you have several contracts.
If you are not sure whether your contract is registered at all, see how to check rental contract registration before going further.
Method 1: Download from the Dubai Land Department Website
The most reliable way to get an official Ejari copy is through the Dubai Land Department’s own portal. Follow these steps:
- Go to the Dubai Land Department website and sign in using your UAE Pass.
- Look for the Ejari or tenancy contracts section in your dashboard.
- Select the contract you want the copy for. You can usually search by the Ejari contract number, the unit number, or the date range.
- Open the contract details and choose the option to view or print the certificate.
- Download the PDF and save a copy on your phone and computer.
The downloaded PDF is the official certificate and is accepted by government offices, banks and service providers. Keep at least one digital copy backed up, so you can forward it whenever a form asks for proof of tenancy.
Method 2: Use the Dubai REST App
The Dubai REST app is the Land Department’s official mobile application, and it offers many of the same Ejari services as the website. If you prefer handling things on your phone:
- Download the Dubai REST app on your phone and log in with UAE Pass.
- Go to the Ejari services or your tenancy contracts.
- Find the contract and open its details.
- Download or share the certificate directly from the app.
The app is particularly handy when an office asks for the certificate on the spot — you can pull it up and send it by email or message without going back to a computer.
Method 3: Get a Copy from the Typing Centre or Service Centre
Many contracts in Dubai are registered through authorised typing centres or real estate service centres rather than online. If yours was registered this way, the centre that handled your registration can print a copy of the Ejari certificate for you.
- Visit the centre with your Emirates ID and, if possible, the tenancy contract or Ejari number.
- The staff can look up your record and issue a printed certificate.
- Centres typically charge a small service fee for printing; ask before you go so there are no surprises.
This method is also useful if you registered the contract through a property management company — they can usually provide the copy or tell you which centre handled the registration. If you registered through the older Ejari app or portal before these services moved to Land Department systems, the record is still retrievable through the same channels.
Method 4: Ask Your Landlord or Property Management Company
Both the tenant and the landlord receive the registered contract, so your landlord or their property management company should have the Ejari certificate on file. If you are having trouble accessing the portal yourself, ask them to send you a PDF or photo of the certificate.
This is a reasonable option, but try to get your own copy as well. Having direct access through the portal or app means you are not dependent on someone else when you need the certificate urgently, for example when renewing a visa or setting up utilities at short notice.
What Does an Ejari Copy Look Like?
A genuine Ejari certificate includes:
- The Ejari contract number (also called the tenancy contract number)
- Tenant details — name and Emirates ID or passport number
- Landlord details — name, and trade licence number for companies
- Property details — building, unit, area and Makani number
- Contract period — start and end dates
- Annual rent and payment schedule
- Registration date and the Dubai Land Department branding or barcode
If any of these details look wrong on your copy, don’t ignore it — the mistake can cause problems later with utilities or visa applications. See how to correct an Ejari error for what to do next.
Common Problems When Getting an Ejari Copy
The contract doesn’t appear in the portal. First confirm it was actually registered — an unregistered contract won’t show up. It is also possible the contract was registered under the landlord’s account rather than yours, or under an older Emirates ID or passport number. If you recently renewed your Emirates ID, the record may be tied to the old number. The registration centre can help link or update it.
You get a login error with UAE Pass. Make sure your UAE Pass app is updated and that you are verifying on the same phone number linked to the account. If the problem continues, try the website instead of the app or vice versa, and clear your browser cache.
The copy has the wrong details. Errors in names, rent amounts or dates happen, usually during data entry at registration. Do not use a certificate with wrong details for official purposes — get it corrected first. Read how to correct an Ejari error and, if the changes are more substantial, how to modify Ejari details.
You lost the certificate and can’t find the number. A lost copy is easy to replace as long as the contract itself is registered — the official record stays in the system. The steps are the same as downloading a fresh copy; our guide to replacing a lost Ejari certificate walks through the recovery options in detail.
Frequently Asked Questions (FAQs)
Is an Ejari copy the same as the tenancy contract?
Not exactly. The tenancy contract is the agreement between you and your landlord; the Ejari certificate is the Dubai Land Department’s official registration of that contract. Most offices ask for the Ejari certificate specifically, because it proves the contract is in the government’s system. A private contract alone is usually not accepted where registration is required.
Can I get an Ejari copy without UAE Pass?
The online portal and Dubai REST app need UAE Pass. If you can’t set it up, visit a typing or service centre with your Emirates ID — they can verify you in person and print the certificate. Your landlord or property management company can also share their copy with you.
Is a downloaded PDF accepted, or do I need a stamped original?
The PDF from the Dubai Land Department portal is the official certificate and is accepted by DEWA, immigration, banks and other authorities. You generally do not need any extra stamp. A printed version of the official PDF works the same as one printed at a centre.
How much does it cost to get an Ejari copy?
Downloading the certificate yourself from the Land Department portal or app is typically free. Typing and service centres may charge a small fee for lookup and printing — usually a modest service charge — so it is worth asking the price before they start.
What if my name is spelled wrong on the certificate?
Get it corrected before using the copy for anything official. Small spelling errors can be fixed through the registration centre with your Emirates ID as proof. See how to correct an Ejari error for the full process.
Can someone else get a copy of my Ejari on my behalf?
Generally the tenant, landlord or their authorised representative can access the record. A representative usually needs an authorisation letter or power of attorney along with the IDs of both parties. Policies at centres can vary, so confirm requirements before sending someone on your behalf.
Does the copy expire?
The certificate itself reflects a specific contract period, so it is valid for the duration of that contract. When you renew your tenancy, a new Ejari registration is issued and you should download a fresh copy. Our guide to renewing an existing rental contract explains how renewal registration works.
The Bottom Line
Getting an Ejari copy is one of the simplest admin tasks a Dubai tenant can do: log in to the Dubai Land Department portal or Dubai REST app with UAE Pass, find your registered contract and download the certificate. If the online route doesn’t work for you, a typing centre, your landlord or your property management company can provide a copy. Keep a digital version saved and a printed one with your important documents, and always check that the details on the certificate are correct before submitting it anywhere official.
Last Updated: 8 October 2026
About the author: Zaviyar Sultan is a UAE-focused writer at Asandada24, covering driving, visas, banking, insurance and everyday UAE life. His guides are researched from official UAE government and regulator sources and updated regularly.
Asandada24 is an independent informational website, not affiliated with the UAE government or any agency mentioned; content is general information only, not legal, immigration or financial advice; verify critical details with official sources before acting.