How to Get a Sick Leave Certificate – Paxi

If you wake up ill and cannot make it to work, understanding How to Get a Sick Leave Certificate in the UAE is one of the most practical things you can know as an employee. Most employers in the Emirates require written proof of illness before they will excuse an absence, and a properly issued sick leave certificate protects both your pay and your record. The good news is that the process is simple: you visit a licensed doctor, they assess you, and they issue an official certificate that you share with your employer.

This guide walks you through each step in plain language — who can issue a valid certificate, what it should contain, how UAE sick leave rules affect your pay, and what to do if your employer questions your document. Everything here is general information to help you act with confidence, not legal advice.

Quick Answer

To get a sick leave certificate in the UAE, visit any clinic or hospital licensed by your emirate’s health authority (DHA in Dubai, DoH in Abu Dhabi, MOHAP in the northern emirates). A licensed doctor will examine you and issue a signed certificate stating the number of days you need off. Submit a copy to your employer, usually within a day or two of returning to work, and keep the original for your records.

How to Get a Sick Leave Certificate in the UAE: Step by Step

Step 1 – Visit a licensed doctor as soon as you feel unwell

Only a licensed physician can issue a certificate your employer must recognise. You can visit a general practitioner at a private clinic, a government health centre, or a hospital emergency department if your condition is urgent. If you are unsure where to go, it helps to find a licensed healthcare facility near you first, so you do not waste time travelling while sick. Walk-in clinics work fine for most common illnesses such as flu, stomach infections, or back pain.

Teleconsultations have become widely accepted, and many clinics now offer video appointments where the doctor can still issue a digital sick leave certificate. However, some employers prefer certificates issued after an in-person examination, so check your company policy if you plan to use a teleconsultation.

Step 2 – Describe your symptoms and your work situation

Tell the doctor what is wrong, how long you have felt this way, and what kind of work you do. This matters because the doctor decides not only whether you are ill but also how many days of rest you need — a desk worker with a mild cold may need one day, while a construction worker with the same illness may be advised to stay home longer. Be honest; exaggerating symptoms can be considered misconduct, and downplaying them can leave you returning to work too early.

The doctor may run basic tests — a temperature check, blood pressure reading, or a quick lab test — before deciding. There is nothing unusual about this; it is how they justify the number of sick days they certify.

Step 3 – Receive and review your certificate

Once the examination is done, the doctor issues the sick leave certificate, usually printed on the clinic’s letterhead or generated digitally through the health authority’s system. Before you leave, check these details:

  • Your full name as it appears on your Emirates ID
  • The date of the consultation
  • The number of sick leave days granted, with start and end dates
  • The doctor’s name, licence number, signature, and the clinic’s official stamp

These details matter because an incomplete certificate is the most common reason employers send employees back to the clinic for a corrected one. A wrong name spelling or a missing stamp can delay the acceptance of your leave by days.

Step 4 – Share the certificate with your employer

Send a clear photo or scan to your line manager or HR department on the day you fall ill, and hand over the original when you return. Most companies in the UAE accept a digital copy for initial notification but ask for the original for their files. Keep a copy for yourself — you may need it later if there is a dispute about your attendance record, or if you want to request your full medical report covering the same visit.

What a Valid Sick Leave Certificate Contains

Whether it comes from a private clinic in Dubai or a government hospital in Sharjah, a standard UAE sick leave certificate includes roughly the same elements. The table below shows what to look for:

Element What it looks like Why it matters
Patient details Full name, age, and often the Emirates ID or file number Links the certificate to you and nobody else
Consultation date The date you were examined Shows the leave started after an actual medical visit
Diagnosis (general) Usually a brief description, not the full medical detail Justifies the need for rest without exposing private health information
Leave duration Number of days, with from-and-to dates Tells your employer exactly how long you are excused
Doctor’s credentials Name, licence number, and signature Proves a licensed professional issued it
Facility stamp The clinic or hospital seal Confirms the document came from a real healthcare provider

UAE Sick Leave Rules and Your Pay

Knowing the rules helps you use your certificate correctly. Under the UAE labour framework, employees who have completed their probation are generally entitled to up to 90 days of sick leave per year, with pay structured in stages: full pay for the first period, half pay for the middle period, and no pay for the final stretch. Exact splits and probation-period rules can differ between mainland, free zone, and government employment, so this is one area where checking your UAE employment contract type is genuinely worth the effort.

A few practical points most people learn the hard way:

  • Notify your employer promptly. Informing your manager on the day you fall ill, rather than days later, avoids the appearance that you are backdating an excuse.
  • Probation employees face tighter rules. If you are still in probation, sick leave may be unpaid or handled differently — read your offer letter before assuming anything.
  • Hospitalisation can be treated differently. Some company policies separate routine sick leave from hospitalisation leave, so ask HR if your illness required an overnight stay.
  • Frequent short absences attract attention. Nothing in the rules forbids taking sick days, but a pattern of Monday or Friday absences may prompt your employer to verify your certificates more closely.

What to Do if Your Employer Questions Your Certificate

Employers are allowed to verify a certificate they find suspicious, and this is where understanding the difference between a sick leave certificate and a fuller medical certificate you can request becomes useful. If HR asks for confirmation, they will usually contact the issuing clinic or check the document against the health authority’s records — they cannot demand your private diagnosis or full medical file.

If your certificate is genuine and complete, verification resolves the matter quickly. Problems only arise when the document is missing a stamp, the dates look altered, or the clinic cannot be reached. This is why the review step in the clinic matters more than people realise. Forging or altering a medical certificate is a serious offence in the UAE and can lead to termination and legal action, so never modify the dates or details on a certificate — if you need more days, go back to the doctor.

Common Reasons Certificates Get Rejected

HR departments reject sick leave certificates for a short list of recurring reasons. Avoiding them is straightforward:

  • Issued by an unlicensed practitioner. Certificates from homeopathy shops, unlicensed “clinics,” or practitioners without a valid emirate licence do not count.
  • Missing stamp or signature. A printout without the clinic seal looks unfinished and often gets sent back.
  • Name mismatch. If the name on the certificate does not match your official employment records or Emirates ID, HR will flag it.
  • Backdated consultations. A certificate dated before your actual visit is a red flag; always get examined first.
  • Excessive duration for a minor illness. A two-week certificate for a common cold invites scrutiny — the doctor should be able to justify the rest period.

Keep Copies of Every Certificate

Treat sick leave certificates like any other important employment document. Scan or photograph each one the day you receive it and store it in a clearly labelled folder, alongside your other medical records. Copies become important at performance review time, during end-of-service settlement, or if a new employer’s background check asks about your attendance history. Digital copies on your phone are fine for day-to-day use, but keep the paper originals somewhere safe too — some employers ask to see them months after the event.

Frequently Asked Questions (FAQs)

Can I get a sick leave certificate from a teleconsultation?

Yes, in most cases. Licensed clinics across the UAE offer video consultations and issue digital sick leave certificates that carry the doctor’s licence details and the clinic’s electronic stamp. Some employers still prefer in-person certificates, so check your company policy first, especially if you work in a regulated sector.

How much does a sick leave certificate cost?

You pay for the consultation, not the certificate itself — the certificate is issued as part of the doctor’s visit. Consultation fees vary widely between government health centres and private clinics, and many visits are covered by your employer’s health insurance plan. Check your insurance card or insurer’s app before booking to see which clinics are in your network.

Can my employer refuse to accept my certificate?

An employer can ask for verification, but they cannot simply ignore a genuine certificate from a licensed doctor without reason. If HR doubts the document, they should verify it through the issuing clinic or the relevant health authority — such as the Dubai Health Authority in Dubai or the Ministry of Health and Prevention in the northern emirates — rather than demanding private medical details from you.

What if I need more sick days than the certificate covers?

Go back to the same doctor for a follow-up visit before your current certificate expires. The doctor can extend your leave if your condition has not improved. Never alter the dates on a certificate yourself; extensions must come from the issuing doctor to remain valid.

Do I need a certificate for a single day off?

It depends on your employer’s policy. Many companies require a certificate for any absence, while others only ask for one when the absence exceeds one or two days. When in doubt, get one — a quick clinic visit protects you far more cheaply than a dispute over an undocumented absence.

The Bottom Line

Getting a sick leave certificate in the UAE comes down to four moves: see a licensed doctor, describe your symptoms honestly, check the certificate’s details before you leave the clinic, and share it with your employer promptly. Keep a copy of every certificate, know the basics of your sick leave entitlement, and never alter a medical document. Handle those steps and a bout of illness stays a health matter instead of becoming a workplace problem.

Last Updated: 8 October 2026

About the author: Zaviyar Sultan is a UAE-focused writer at Paxi, covering driving, visas, banking, insurance and everyday UAE life. His guides are researched from official UAE government and regulator sources and updated regularly.

Paxi is an independent informational website, not affiliated with the UAE government or any agency mentioned; content is general information only, not legal, immigration or financial advice; verify critical details with official sources before acting.

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