How to Request a Medical Certificate – Paxi

A medical certificate is the official document that proves you saw a doctor — and it is what your employer, school, insurer, or government office asks for when you need that proof in writing. Whether you were off sick for two days or need a fitness statement for a new job, knowing how to request a medical certificate in the UAE saves you from running back to the clinic after the fact.

In the UAE, only licensed healthcare facilities can issue medical certificates, and they are normally issued during or right after your consultation. A certificate requested days or weeks later is still possible, but it takes longer and sometimes costs more. This guide walks you through both situations.

Quick Answer

To request a medical certificate in the UAE, ask for it during your doctor’s appointment — the doctor issues it at the end of the consultation, and you collect it from the reception or medical records desk, usually on the same day. Bring your Emirates ID and health insurance card. If you forgot to ask during the visit, contact the facility’s medical records department later and request a retrospective certificate; they will verify your attendance record and issue it, typically within 1–3 working days. Certificates from licensed UAE facilities are valid for employers, schools, and government bodies; certificates from unlicensed sources are not.

What Counts as a Medical Certificate in the UAE

People use the term “medical certificate” for several different documents. Knowing which one you need helps you ask for the right thing:

  • Sick leave certificate. States that you were examined and are/were unfit for work for a specific period. This is the one most employees need. (We cover it in detail in our guide on how to get a sick leave certificate.)
  • Fitness certificate. States that you are medically fit — commonly required for new employment, school admission, driving licences, or gym memberships.
  • Medical report or summary. A fuller document describing your diagnosis and treatment. If you need this instead, see how to request a medical report.
  • Attendance certificate. Simply confirms you visited the facility on a given date, without stating a diagnosis. Useful when you need proof of absence without medical details.

Employers in the UAE generally accept certificates from any facility licensed by the relevant health authority — the Dubai Health Authority, the Department of Health Abu Dhabi, or the Ministry of Health and Prevention. If your employer questions a certificate’s authenticity, it can be checked; see how to verify a medical certificate.

How to Request a Medical Certificate During Your Visit

This is the easiest path, and it works in the vast majority of cases.

Step 1: Book and attend your appointment

Book with a licensed clinic or hospital — walk-ins work too, but an appointment means less waiting. Bring your Emirates ID and health insurance card; the clinic needs both to register you correctly.

Step 2: Tell the doctor you need a certificate

Mention it during the consultation, not at the billing counter afterwards. Say what the certificate is for — work, school, insurance — because the wording differs. For example, a sick leave certificate states the unfit period; a fitness certificate states you are fit for a specific purpose. The doctor decides what the certificate says based on the examination; you cannot dictate the medical content.

Step 3: Collect the certificate

After the consultation, the certificate is usually printed at reception or issued through the medical records department. Check it before you leave:

  • Your name matches your Emirates ID exactly
  • The dates are correct (sick leave start and end dates especially)
  • The facility’s stamp and the doctor’s signature or licence number are present
  • The diagnosis field shows only what is needed — you can ask the doctor to keep details minimal if privacy matters

A certificate with a wrong date is a common reason employers reject them. If you spot an error, ask for it to be reissued on the spot — corrections later are slower.

Step 4: Submit it where needed

Most UAE employers accept a clear photo or scan sent by email or HR portal, but some ask for the original. Ask your HR department which they want before you hand it over. Keep a copy for yourself — a photo on your phone or a scan saved with your other medical documents.

How to Request a Medical Certificate After Your Visit

Forgot to ask during the appointment? It happens. You can still get a certificate retrospectively:

  1. Contact the facility’s medical records department. Call or visit and explain that you attended on a specific date and need a certificate issued now.
  2. Provide identification. Bring or send a copy of your Emirates ID. The facility will pull your attendance record to confirm you were actually seen.
  3. State the purpose. Tell them whether it is for sick leave, fitness, or attendance, and the exact dates required.
  4. Allow processing time. Retrospective certificates typically take 1–3 working days because the doctor who saw you must review and sign off. Some facilities charge a higher administrative fee for retrospective issuance.

There is a limit to how far back you can go. Most facilities will issue retrospective certificates for visits within the last few months; asking for one from a year ago is likely to be refused, since the doctor cannot reliably certify old consultations. If you need older documentation, what you actually want is probably a copy of your medical record rather than a certificate.

What Documents You Need

Keep it simple — for a standard request you need:

  • Emirates ID (original). Required for registration and identity verification.
  • Health insurance card or policy details. Needed if the consultation is billed to insurance.
  • Any referral letter, if your insurer requires one for the specialty you are visiting.

If your details have changed since your last visit — new phone number, new insurance — update them at registration so the certificate carries correct information.

Costs and Timelines

The consultation itself is billed normally — through your insurance or out of pocket, depending on your cover. The certificate is usually a small add-on:

Situation Typical timeline Typical cost
Certificate issued during the visit Same day, often within the hour Often free; some private clinics charge AED 50–150
Retrospective certificate (recent visit) 1–3 working days AED 50–200 at most facilities
Attested certificate for use abroad Several working days Hospital fee plus attestation charges

These are typical ranges, not fixed prices — fees vary between government and private facilities and between emirates. Confirm the fee with the facility before you request, since published figures change. Certificates from government hospitals (DHA, SEHA, or MOHAP facilities) tend to be the cheapest option.

Certificates for Special Purposes

Fitness certificates for employment

Many UAE employers ask new hires for a fitness certificate. This usually requires a basic medical examination — blood pressure, vision, sometimes blood tests or a chest X-ray depending on the job. Occupational health centres and most general hospitals offer this as a package. The certificate is issued after the results come back, typically within a day or two.

Certificates for government and visa purposes

Some official processes require a medical certificate or fitness report from an approved medical centre — for example, certain clearance or licensing applications list medical fitness among their documents. In these cases, only certificates from specifically approved centres are accepted, so check the requirements of the application before booking. A regular clinic certificate will not do.

Certificates for use outside the UAE

If the certificate will be presented abroad — to a foreign employer, university, or embassy — it may need attestation: stamping by the UAE health authority, then the Ministry of Foreign Affairs, then the embassy of the destination country. Ask the receiving party exactly which attestations they require before you start, because the chain differs by country. Our guide to the UAE document attestation process explains the general steps.

Common Problems and How to Avoid Them

  • Certificate rejected by employer. The usual causes: wrong dates, missing stamp or signature, or a facility the employer doesn’t recognise. Fix: get it reissued correctly and, if needed, have it verified.
  • Doctor refuses to issue one. Doctors can only certify what the examination supports. If you were not genuinely unfit, they will not write a sick leave certificate — and asking them to is not something you should do.
  • Needing a certificate but feeling too ill to visit. Many clinics now offer teleconsultations, and doctors can issue certificates based on a video consultation where clinically appropriate. Check whether your facility offers this before dragging yourself in, or try booking at a different clinic with sooner availability.
  • Lost the original. Facilities keep copies of issued certificates in your file, so ask the medical records department for a duplicate — there is usually a small administrative fee.
  • Appointment delays. If you cannot get seen quickly, try a different facility or ask about teleconsultation slots.

Frequently Asked Questions (FAQs)

Can I get a medical certificate without seeing a doctor?

No — not legitimately. A medical certificate must be based on an actual examination by a licensed doctor. Certificates issued without an examination are not valid and can cause serious trouble with employers and authorities.

How long is a sick leave certificate valid?

It covers exactly the dates written on it. UAE labour law has its own rules on paid sick leave entitlements, which depend on your length of service — the certificate proves the illness; your contract and the law determine the pay.

Can my employer reject a valid medical certificate?

An employer can question a certificate and ask for verification, but a genuine certificate from a licensed facility is difficult to dispute. If there is a disagreement, the facility that issued it can confirm its authenticity.

Do I need a separate certificate for each day off sick?

No. One certificate can cover a range of dates (for example, 12–14 October). Make sure the end date on the certificate matches your actual absence.

Can I get a medical certificate from a pharmacy clinic?

Only if the clinic is a licensed healthcare facility with a doctor on staff. A pharmacist alone cannot issue a medical certificate in the UAE.

Is a digital or emailed certificate acceptable?

It depends on who is receiving it. Many employers and schools now accept clear digital copies, and some facilities issue digitally signed PDFs. Government offices and foreign authorities often still want the original stamped paper. Ask the recipient first.

The Bottom Line

Requesting a medical certificate in the UAE is straightforward if you do it at the right time: ask during your appointment, check the details before you leave the clinic, and keep a copy. Bring your Emirates ID and insurance card, be clear about what the certificate is for, and don’t leave it weeks before requesting a retrospective one. For anything the certificate will be used for officially — a new job, a visa file, or use abroad — confirm the exact requirements first so you only do this once.

Last Updated: 8 October 2026

About the author: Zaviyar Sultan is a UAE-focused writer at Paxi, covering driving, visas, banking, insurance and everyday UAE life. His guides are researched from official UAE government and regulator sources and updated regularly.

Paxi is an independent informational website, not affiliated with the UAE government or any agency mentioned; content is general information only, not legal, immigration or financial advice; verify critical details with official sources before acting.

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